What We Collect and Why We Use It
When you create an account with bt3999, we collect the details you submit during registration — your name, email address, phone number and date of birth. When you make a deposit or withdrawal through bKash, Nagad or Rocket, we record transaction identifiers and wallet references linked
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to your account. We do not store your full mobile wallet PIN or any credential that belongs to your bKash, Nagad or Rocket app. We collect device and browser data automatically — IP address, session timestamps and page interaction signals — to keep your account secure
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and to detect unusual access patterns. This data is used strictly for account management, fraud prevention and delivering the service you signed up for. We do not sell your personal data to third parties. Any data shared with payment processors — including bKash, Nagad or Rocket
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— is limited to what those processors need to complete your transaction. Data retention periods apply; you may request deletion of your account data by contacting our support team directly. Availability of our services, including how your data is handled, depends on your local law and
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the eligible regions we operate in.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.